top of page

SHIPPING & RETURNS

Shipping Policy

After completing the purchase you will immediately receive an email confirming your order as well as a second email after processing that shows your shipment tracking information, make sure to check your spam if for any reason you don't see the email.  Allow us 1-2 days for processing & keep in mind orders placed on weekends or holidays will process and ship the next business day.

* We are not responsible for packages getting lost by the post office.

* We will not be responsible for inaccurate addresses provided by the customer.

* We will not refund if either or occur.

Please email support if you have any questions or concerns regarding your order: help johnsonalexis2713@yahoo.com

Return Policy

We do not accept exchanges/returns due to sanitary purposes, however, if you receive an item that appears damaged we will be happy to replace it.

* To determine if your purchase is damaged/defective we will require photos.

* We ask within 48 hours of receiving your purchase to contact us to be eligible for exchanging your damaged/defective purchase.

* Shipping costs will be up to the customer when exchanging damaged/defective purchases

Return & Exchange Policy

All sales are final. No EXCEPTIONS. 

For additional questions/concerns feel free to contact by phone or email between the hours of 8:00am- 6:00pm EST and someone from our team will get back with you

I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

bottom of page